Job OverviewResponsible for generating revenue by demonstrating product knowledge, suggestive selling, and conducting sales transactions with guests in a variety of indoor and open-air locations by performing the following duties:
- Greets guests with a smile in a professional, friendly and courteous manner.
- Possesses full knowledge of all retail products and provides an interactive guest experience through the utilization of suggestive sales techniques and product demonstrations in a positive and outgoing manner.
- Exceeds guest expectations by engaging with each individually to provide a personalized shopping experience.
- Folds, wraps, and bags merchandise.
- Processes merchandise sales and returns by operating a point-of-sale system and handling large amounts of currency including cash, credit card transactions, travelers’ checks, vouchers, and discounts with high efficiency and accuracy.
- Practices proper cash handling procedures by utilizing the point-of-sale system, properly organizes money, and counts change back to guests.
- Following appropriate checkout procedures including verifying starting cash bank and balancing out at the end of shift.
- Stocks, replenishes, and retrieves merchandise and supplies.
- Ensures all merchandise is ticketed and correctly priced and takes accurate markdowns.
- Achieves or exceeds sales goals provided by General Merchandise Manager/Merchandise Store Manager.
- Maintains sales floor appearance standards by cleaning floor surface and dusting counters and displays by using appropriate tools.
- Completes all opening, running, and closing duties as assigned.
- Assists in loss prevention by practicing proper security safeguards as outlined during training.
- Maintains high-level of knowledge regarding the company’s products and happenings and communicates properly to guests; establishes rapport with all guests through name recognition.
- Notifies manager/supervisor of low inventory and recommends new inventory; communicates opportunities and concerns.
- Understands and utilizes all safety and sanitation practices as defined in the safety program and reports any accidents to management.
- Performs other duties and tasks as assigned or determined by management or supervisors and moves with a sense of urgency.
- Adheres to all company policies and procedures as established in the Staff Member Handbook.