Hiring contact

General Manager





Job Overview

Responsible for maintaining a high degree of guest and staff member satisfaction while assisting with day-to-day operation of venue by performing the following duties:

Position Description

  • Ensures the highest quality product reaches our guests and meets specifications.
  • Conducts daily shift meetings.
  • Assists management with motivating, developing, coaching, and counseling staff members to ensure the proper level of service is being provided to guests.
  • Visits all tables during every guest’s meal to ensure guest satisfaction and consistent customer service.
  • Notifies management of low inventory and recommends new inventory.
  • Assists with labor controls and assigning duties to Staff Members.
  • Responsible for reporting any Staff Member issues to management.
  • Assists management with opening and closing responsibilities and assigning duties to Staff Members, including overseeing dining room set up and conducting a walk-through of venue.
  • Maintains high level of knowledge regarding the company’s products and happenings and communicates properly to guests; establishes rapport with all guests through name recognition.
  • Adheres to responsible alcohol service established by company policy.
  • Understands and utilizes all safety and sanitation practices as defined in the safety program and reports any accidents to management.
  • Adheres to all company policies and procedures as established in the Staff Member Handbook.

Skills and Experience

  • One to two years experience in high-volume Food and Beverage environment.
  • Supervisory or management experience preferred.
  • Excellent written and verbal communication skills.
  • Ability to interact professionally with other departments and outside contacts.
  • Ability to complete a heavy workload and handle multiple tasks in a fast-paced environment with minimal supervision.
  • Good judgment and decision-making abilities.
  • Basic computer skills, Word, Excel, and Outlook preferred.